|
| Frequently Asked Questions |
 |
|
 |
- Do you ship outside the US?
- Can I get my Item(s) shipped to my friend's house?
- How do I place an order without a Credit Card?
- How much will I save if I pick up my order or items?
- I live in New York State. will I have to pay sales tax on shipping ?
- How long does it take to receive my order?
- Can I get rush delivery?
- What if my shipment looks like it may be damaged?
- What if my item is damaged after I open it?
- Who warranties your products?
- What is the length and coverage of the warranties?
- What's your return policy?
- Do you charge Sales Tax?
- Do you ever have a sale?
- Do you offer quantity discounts?
- Do you offer layaways?
- Can you ship my items before I make all my payments?
- Do you take personal checks?
- Do you take Eurodollars?
- Do you accept Debit Cards?
- How can I talk with you by phone?
- Can I place an order by phone?
- Where is your store located?
- Do you offer online Gift Certificates?
- Do you offer Senior Citizens discounts?
- Can I get larger tires on a model when ordering?
- Do you price match other sites?
- Do you have any job openings?
- How can I ask a question about a particular item?
- Do you ship outside the US?
Currently no, we are working on an International shipping plan but many things have to be worked out. Gas powered vehicles such as Go Carts currently get classified as "Motor Vehicles" and right now the expense is usually more than the machine itself!
[Back To Top]
- Can I get my Item(s) shipped to my friend's house?
Only if you complete and send in a DA (Different Address) Form. You can find this form in the Customer Service link located in the Information box.
[Back To Top]
- How do I place an order without a Credit Card?
Use our manual order form. The form is located in the Customer Service link located in the Information box.
[Back To Top]
- How much will I save if I pick up my order or items?
You can save any shipping & handling (if any) that applies to your online order.
[Back To Top]
- I live in New York State. will I have to pay sales tax on shipping ?
Only on orders under $100, otherwise shipping is free and no tax applies.
[Back To Top]
- How long does it take to receive my order?
Overall time to delivery will be 2-10 business days.
[Back To Top]
- Can I get rush delivery?
Yes, we can provide expedited rush shipping of items in stock. Additional charges apply for 2nd day air and overnite service. Please contact us first for a quote on the additional charges.
[Back To Top]
- What if my shipment looks like it may be damaged?
You should always do a visual inspection when the truck driver is present and note (write) any damage you see from the outside box/crate on the trucking manifest (the papers that you will sign when you take delivery).
[Back To Top]
- What if my item is damaged after I open it?
Contact us immediately, we will promptly resolve the problem. In some instances we will ship you an entire new item, other instatnces may require only a part that was damaged be sent.
[Back To Top]
- Who warranties your products?
The Manufacturers do, they provide all warranty work or replacement at no charge for the duration of the warranty period for that particular product or item.
[Back To Top]
- What is the length and coverage of the warranties?
Each manufacturer has their own durations and coverages, they are displayed throughout the site and items description.
[Back To Top]
- What's your return policy?
Since we deal with many different types of merchandise (some easily returnable some not) it is explained out in depth in the Customer Service link.
[Back To Top]
- Do you charge Sales Tax?
Only to New York State shipping address deliveries. If this region applies to you, select your proper NYS County/City in your Account profile.
[Back To Top]
- Do you ever have a sale?
Yes, We have a "Specials" box that lists one random sale item, for a full list click the carrot (arrow) listed in the boxes header.
[Back To Top]
- Do you offer quantity discounts?
Yes, 5 units and up recieve a 10% discount, mix and match of models is OK, however all the units (mix and match or not)must be from the same manufacturer.
[Back To Top]
- Do you offer layaways?
Yes, but not in hi-peak months (Sept to Dec). Please Contact us with your requirements and details.
[Back To Top]
- Can you ship my items before I make all my payments?
No, all invoices (items) must be paid in full before any actual shipping takes place.
[Back To Top]
- Do you take personal checks?
Yes, see "Customer Service" link under the Information box.
[Back To Top]
- Do you take Eurodollars?
No, sorry we only take $US (USD) from a US funded source.
[Back To Top]
- Do you accept Debit Cards?
Yes, input them as a normal credit card in the secure checkout page. If it is a large dollar amount (usually over $1000) you will need to contact your Debit Card Co. (bank) and alert them of the purchase before attempting to cheackout using the Card. They then in turn will pre-authorize the large amount purchase. If this is not done ahead of time your Debit Card is likely to decline the sale.
[Back To Top]
- How can I talk with you by phone?
Call our parent offices (Millers True Value). Ask for the online sales dept. @ 315.789.6944
[Back To Top]
- Can I place an order by phone?
Not anymore, unfortunately Credit Card companies dislike verbal orders especially on large ticket items. They now require us to produce a hard copy of your submitted order. This means you can do it online, mail or fax the manual order to us. (see "Customer Service" link)
[Back To Top]
- Where is your store located?
Geneva, New York USA (see the "About us" link in Information box).
[Back To Top]
- Do you offer online Gift Certificates?
We are in the process of implementing (creating the code) for a Gift Certificate and redemption service. We hope to have it in place on our site prior to the Xmas '05 buying season.
[Back To Top]
- Do you offer Senior Citizens discounts?
No, sorry we don't. It would be awefully hard to prove who would even qualify since we never actually see you!
[Back To Top]
- Can I get larger tires on a model when ordering?
We cannot do any altering or adding any options from the stock machines. They are safety tested as such and legally certified with the original equipment on them. Our site does sell some aftermarket equipment that is soley for professional use only. Any modifications done (by you) to your machine voids all warranties.
[Back To Top]
- Do you price match other sites?
No we do not. Our prices are as low as we can get them and are not factory seconds or gray goods (refurbs or rebuilds). We pride ourselves in having the lowest price along with best combined service and satisfaction. On matching prices.. hey anybody can put up a web page nowadays that says almost anything but believing it is another story. We are No. 1 in Go Karts & Mini Bikes because people believe in us and we'll continue that trust!
[Back To Top]
- Do you have any job openings?
Currently we are not adding any more staff. However with our continued growth and development, future employment is forseen so stay tuned!
[Back To Top]
- How can I ask a question about a particular item?
Use our Go Kart Form, it's public, it's free, it's friendly! Link is in the Information box and in the Site's header.
[Back To Top]
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| There are currently no product reviews |
|
|
|
 |  |
|
|
Clothing
Digital UHF Antennas
